Shipping policy
We believe in intentionality—from what we create to how it reaches you.
Order Processing
All orders are processed within 1–3 business days, excluding weekends and holidays. Once your order is prepared for shipment, you will receive a confirmation email with tracking details.
Please allow additional processing time during product launches, restocks, or high-volume periods.
Shipping Rates & Delivery
Shipping costs are calculated and displayed at checkout.
Shipping costs are calculated and displayed at checkout.
Estimated delivery times:
- Standard Shipping: 5–11 business days
- Expedited Shipping: 2–3 business days (when available)
Delivery times are estimates and may vary due to carrier conditions beyond our control.
Domestic Shipping
We currently ship within the United States.
We currently ship within the United States.
Order Tracking
Once your order ships, you will receive tracking information via email. Tracking updates may take up to 24 hours to appear.
Once your order ships, you will receive tracking information via email. Tracking updates may take up to 24 hours to appear.
Delays
INTRTH is not responsible for shipping delays caused by carriers, weather conditions, or other circumstances outside of our control.
INTRTH is not responsible for shipping delays caused by carriers, weather conditions, or other circumstances outside of our control.
Address Accuracy
Please ensure your shipping information is accurate at checkout. Orders shipped to an incorrect or incomplete address provided by the customer are not eligible for replacement or refund. If a package is returned due to an address error, reshipping fees may apply.
Please ensure your shipping information is accurate at checkout. Orders shipped to an incorrect or incomplete address provided by the customer are not eligible for replacement or refund. If a package is returned due to an address error, reshipping fees may apply.
Lost or Stolen Packages
Once the carrier marks an order as delivered, responsibility for the order transfers to the customer. INTRTH is not liable for lost or stolen packages.
Once the carrier marks an order as delivered, responsibility for the order transfers to the customer. INTRTH is not liable for lost or stolen packages.
Need Assistance?
For shipping questions, please contact us at support@intrth.com. We’re here to help.
For shipping questions, please contact us at support@intrth.com. We’re here to help.